Admin/RequestTracker

Skynet now has a request tracker for admin issues up at [WWW] https://rt.skynet.ie login is with your usual username/password.

At the moment there are still user side problems.

The gist of it is as follows:

Mail

Groups

Note

The only way you can resolve tickets is via the webUI, you can also cc people to that final comment and it will be mailed out to them from [MAILTO] rt@rt.skynet.ie but with David Mcilwee via RT the sender (example).

Issues

It takes a while (>10mins) but not too long for updates to the queue's to *show*, they apply instantly but take a bit to show. Im not sure why, probably somethings caching something most likely apache. It also sometimes crops up when youre doing updates to users in regards groups and permissions.

For alot more info see [WWW] http://www.bestpractical.com And please please PLEASE use it!

last edited 2008-10-02 17:12:58 by 193